PRIVACY POLICY

PROTECTING THE TRUST YOU PLACE IN US

PRIVACY POLICY

Effective Date: 01/01/2026

Introduction
NestWell Health, LLC ("NestWell," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information in connection with our website, nestwellhealth.com (the "Site"), and our communications with you, including phone calls, email, and text messages. By using the Site or providing your information to us, you agree to this Policy.

This Policy does not apply to protected health information governed by our Notice of Privacy Practices, which addresses health information collected in the course of providing care.

Information We Collect

Information you provide to us. This includes your name, phone number, email address, mailing address, and any details you share when you contact us, complete a form, request a consultation, subscribe to updates, apply for employment, or communicate with us by phone, email, or text.

Information collected automatically. When you visit the Site, we and our providers may automatically collect your IP address, browser and device type, general location, referring pages, and how you interact with the Site, through cookies and similar technologies.

How We Use Your Information
We use the information we collect to:

Respond to your inquiries and requests
Provide, schedule, and coordinate our home care services
Send SMS updates, notifications, and appointment or scheduling information
Communicate with you by phone, email, and text message
Consider and process employment applications
Operate, maintain, secure, and improve the Site
Comply with legal and regulatory obligations

Cookies and Analytics
The Site may use cookies and similar technologies, including analytics tools, to remember your preferences, understand how visitors use the Site, and improve it. You can adjust your browser settings to refuse or delete cookies, though some features of the Site may not function properly as a result.

Text Messaging (SMS)
By providing your mobile phone number, you expressly consent to receive text messages from NestWell Health, LLC related to your inquiries, scheduling, service updates, and customer care. Consent to receive text messages is not a condition of receiving our services, and you may withdraw your consent at any time.

Message frequency varies.
Message and data rates may apply.
Reply STOP to any message to opt out. Reply HELP for help, or contact us at 703-890-4425 or info@nestwellhealth.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that support our services, such as customer service or scheduling providers, is permitted solely to help us communicate with you. Text messaging originator opt-in data and consent will not be shared with any third parties.

How We Share Information
We do not sell your personal information. We may share information with:

Service providers who perform functions on our behalf under confidentiality obligations
Other parties when required by law, legal process, or government request, or to protect the rights, property, or safety of NestWell, our clients, or others
A successor entity in connection with a merger, acquisition, or sale of assets

As stated above, mobile opt-in information and consent are never shared with third parties for marketing.

Third-Party Links
The Site may contain links to websites we do not operate. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their policies.

Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, to provide our services, and to comply with our legal obligations, after which we take reasonable steps to delete or de-identify it.

Your Rights and Choices
Depending on your location, you may have the right to access the personal information we hold about you, request corrections, or request deletion. You may also:

Opt out of text messages by replying STOP
Unsubscribe from marketing emails using the link in those emails
Control cookies through your browser settings

To exercise your rights, contact us at info@nestwellhealth.com. We will respond consistent with applicable law.

Children's Privacy
The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will take appropriate steps to delete it.

Changes to This Policy
We may update this Policy from time to time. The updated version will be posted on this page with a new effective date, and we encourage you to review it periodically. Your continued use of the Site after changes are posted constitutes acceptance of the updated Policy.